FAQ & Guides
Here you can find guides and instructions for how to get started with OGOship. We recommend that you read at least the "Read 1st" basic guides that should cover the basics of how to get started. The other guides can be read when needed.
Outgoing shipments
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International shipping
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Shipping methods - basic configuration
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Shipping methods - fulfillment options / PRO services configuration
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Outgoing shipment and order status
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Export declaration
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Picking up products from the warehouse
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Additional notes and giveaways
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Work assignment to the warehouse
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Adding document to an order
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Priority order
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How to split or copy an order
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Stop or cancel order
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How to track my orders
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Customer returns
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Order customization requests
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Dangerous products
Integrations
Instructions about installing and configuring integrations.
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1. Online store integrations - General information
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2. Online store integrations - General feature list
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3. Integrations - Tech Support
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API
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Ecwid instructions
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Magento
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MyCashflow instructions
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Mystore instructions
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OpenCart
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PrestaShop instructions
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Quickbutik
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Sello
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Shopify and Nordic Shipping App
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Shopify instructions
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Textalk instructions
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Vilkas instructions
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Wix instructions
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WooCommerce instructions
Usage tips
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MyOGO: Stock Update
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MyOGO: Ask a question concerning an order
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MyOGO: User management
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MyOGO: Stickers
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MyOGO: Invoice details
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MyOGO: Product sync page
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MyOGO: Product tags
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MyOGO: Product groups
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MyOGO: Returns
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MyOGO: Email notifications
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MyOGO: Order packed poorly
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MyOGO: Return label
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MyOGO: Serial numbers
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MyOGO: Activating PRO-services
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Order processing options
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PRO-Service: Stop DHL Remote Area
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PRO-Service: Plastic Free Shipments
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PRO-Services: Fragile shipment packing
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Placing a test order