FAQ & Guides

• 1. How to get started

• 2. Sign up and add merchant info

• 3. Delivery to the warehouse

• 4. Product codes

Instructions about installing and configuring integrations.

• 1. Online store integrations - General information

• 2. Online store integrations - General feature list

• 3. Integrations - Tech Support

• API

• BigCommerce

• Bol.com

• Centra

• ChannelAdvisor

• ChannelEngine

• Cratejoy

• Ecwid

• Fortnox

• Linnworks

• Magento

• MyCashflow

• MyStore

• OnBuy

• OpenCart

• PrestaShop

• QuickBooks Commerce

• Quickbutik

• Sellbrite

• Sello

• Shopify

• Shopify and Nordic Shipping App

• Squarespace

• Textalk

• Vilkas

• WebFlow

• Wikinggruppen

• Wix

• WooCommerce

• 1. Merchant settings

• 2. Product data

• 3. Placing an order

• 4. Editing an order

• 5. Importing multiple orders without an integration

• Warehouse locations and addresses

• Importing to another country

• General info about the stock updates

• Stock update specialties in warehouses

• Unidentified products

• Bundles

• Logistics offer for incoming goods

• Customs information on products

• VNL inbounding process

• Insurance for the stored goods

• My warehousing

• Product stock

• Stock Value

• Reports

• International shipping

• Shipping methods - basic configuration

• Outgoing shipment and order status

• Picking up products from the warehouse

• Additional notes and giveaways

• Work assignment to the warehouse

• Adding document to an order

• How to split or copy an order

• Cancel or modify order

• How to track my orders

• Customer returns

• FBA process

• Value added taxes general principles

• Pricing

• Multichannel sales

• Additional channels

• Invoicing cycle and invoice payments

• Claims and compensations

• Data security update 1.1.2021

• Using own package material

• Instruction videos

• MyOGO: Ask a question concerning an order

• MyOGO: User management

• MyOGO: Invoice details

• MyOGO: Product tags

• MyOGO: Product groups

• MyOGO: Product sync page

• MyOGO: Order sync page

• MyOGO: Returns

• MyOGO: Email notifications

• MyOGO: Order packed poorly

• MyOGO: Serial numbers

• Order processing options

• Test merchant and test orders

• Duplicate order and product references