FAQ & Guides

• 1. How to get started

• 2. Creating a new Merchant

• 3. Delivery to the warehouse

• 4. Product codes

Instructions about installing and configuring integrations.

• 1. Online store integrations - General information

• 2. Online store integrations - General feature list

• 3. Integrations - Tech Support

• API

• Ecwid instructions

• Magento

• MyCashflow instructions

• Mystore instructions

• OpenCart

• PrestaShop instructions

• Quickbutik

• Sello

• Shopify and Nordic Shipping App

• Shopify instructions

• Textalk instructions

• Vilkas instructions

• Wikinggruppen

• Wix instructions

• WooCommerce instructions

• 1. Merchant settings

• 2. Product data

• 3. Placing an order

• 4. Editing an order

• 5. Importing multiple orders without an integration

• Warehouse locations and addresses

• Importing to another country

• Stock update

• Unidentified products

• Bundles

• Logistics offer for incoming goods

• Insurance for the stored goods

• My warehousing

• Product stock

• Stock Value

• Reports

• International shipping

• Shipping methods - basic configuration

• Shipping methods - fulfillment options / PRO services configuration

• Outgoing shipment and order status

• Export declaration

• Picking up products from the warehouse

• Additional notes and giveaways

• Work assignment to the warehouse

• Adding document to an order

• Priority order

• How to split or copy an order

• Cancel or modify order

• How to track my orders

• Customer returns

• Order customization requests

• Dangerous products

• Value added taxes general principles

• Pricing

• Multichannel sales

• Sub merchants

• Invoice payment

• Claims and compensations

• MyOGO: Stock Update

• MyOGO: Ask a question concerning an order

• MyOGO: User management

• MyOGO: Stickers

• MyOGO: Invoice details

• MyOGO: Product sync page

• MyOGO: Product tags

• MyOGO: Product groups

• MyOGO: Returns

• MyOGO: Email notifications

• MyOGO: Order packed poorly

• MyOGO: Return label

• MyOGO: Serial numbers

• MyOGO: Activating PRO-services

• Order processing options

• PRO-Service: Stop DHL Remote Area

• PRO-Service: Plastic Free Shipments

• PRO-Services: Fragile shipment packing

• Test merchant and test orders