Stock update

Stock update notification is a crucial part of reliable stock update handling at the OGOship warehouse. All items must be labeled with a clear EAN code or SKU code.

If for some reason the identification code is not possible to add on the product, please note that the items must be packed 1 SKU per 1 box.

All incoming shipments must be labeled outside the shipment with OGOship reference, own stock update reference or delivery tracking code.

Minimum requirement is to have the online store name clearly marked on the incoming goods.

What is stock update

Before shipping your goods to OGOship warehouse you need to make a stock update at myOGO to inform warehouse staff of incoming goods. This information is not transferred from your online store or any other external system. It needs to be created on myOGO.

Stock updates inform warehouse staff of the quantity of incoming goods and expected arrival time. After arrival, warehouse staff check the amount of received goods compared to the quantity informed from the stock update.

You can add products to stock updates either by using the xlsx import feature or doing it manually.

Stock update notification is a crucial part of reliable stock update handling at the OGOship warehouse.

All items must be labeled with a clear EAN code or SKU code. If for some reason the identification code is not possible add on the product, please note that the items must be packed 1 SKU per 1 box.

All incoming shipments must be labeled outside the shipment with OGOship reference, own stock update reference or delivery tracking code. Minimum requirement is to have the online store name clearly marked on the incoming goods.

Read here about product codes and unidentified products.

How to create stock update manually

Go to myOGO Stock Updates page and click "add new"
Changes and edits to stock updates are done in the draft status

Add the necessary details to the stock update
- OGO reference for the supplier: This reference should be given to the supplier of the incoming products and needs to be added to the paper work of the incoming shipment
- Reference: Add your own reference number or title for the stock update
- Warehouses: If you have multiple warehouses stocking your products select the warehouse where the incoming products will be taken
- Supplier: Select the supplier for the products of click "Add new" to add a new supplier
Delivery date (best estimate): Select the best estimate regarding the delivery date of the stock update
Shipping company name: Not a mandatory field, but it is good to add the information of the shipping company, so that the warehouse knows which shipping company is used
Incoming: Mark here the amount of pallets and parcels that are coming to the warehouse

Adding products manually to the stock update

Search for the product with either the name of the product, product code, supplier code or EAN-code
Click on the product to add it to the stock update

After the product has been added to the stock update, add the amount of incoming products to "quantity" field
If the product is sold to non-EU countries, the product needs to have customs information added:
- Click on "Show customs info" box
- Add description of the products to "customs info", country of origin to "country of origin" and sales price to the field "Purchase price"
If there are multiple products arriving in the same stock update, add a separate row for each product and add the quantities of how many pieces of each product is arriving
Once all the necessary information has been added to the stock update, change the status to "New" and save the stock update. Once the stock update is saved as "New" it will be sent to the warehouse

Adding products to the stock update with an excel-file

On the right hand side, under "Download all products", download the ProductList.xlsx -file. When you have an integration installed and your products are imported to myOGO via API, this excel file contains all the imported information regarding the products
Open the excel file and add amounts of the incoming products to the column "Quantity" an save the file

Upload the excel file to "Create stock update from file (xlsx)"

Note! You can also import new product data to myOGO using xlsx import.

If you do not have an integration or want to import product data and stock updates via Excel import, fill in at least:

product code
product name
sales price
incoming quantity

If you are selling outside EU, fill in customs info.

If needed, the product information is modifiable on the "product page".

The "stock" in xlsx tells you how many products are in stock. This section is not importable to myOGO.

After you are done, import it back to the system using "Create stock update from file (xlsx)".

Soon your product list should be visible as you scroll down the page.

Remember to fill in all mandatory fields marked by (*).

Many deliveries arrive at the warehouse daily. It's important to use the delivery reference given by the supplier so warehouse staff can identify the right delivery.

Check the incoming product list from the bottom of the page under "Products to be received" and confirm that all the incoming products have been added to the stock update
Once all the necessary information has been added to the stock update, change the status to "New" and save the stock update. Once the stock update is saved as "New" it will be sent to the warehouse

Warehouse addresses and locations:

Warehouse locations and addresses can be found here.

Incoming goods and products:

Warehouse addresses and reference visible and correct on the shipping label. Check that the delivery address is written in the correct form as instructed here.

<Your company name> c/o warehouse name
StockUpdate Reference: <reference of the stock update>

Warehouse address

Contact email: <your own email address>
Tel. for delivery company: warehouse phone number

The address needs to have the warehouse name and correct address, as well as the name of the merchant

It is NOT correct to send the goods for example address:

OGOship
Tiilenpolttajankuja 6
01720
Vantaa
FINLAND

Incoming goods are checked in on work days, monday to friday kl. 8-16.

When the incoming goods have arrived at the warehouse, the status changes to RECEIVED. After the warehouse staff has checked, counted the goods, and placed them on shelves, the status will change to INSTOCK.

For peak days or special days per merchant, we have prepared a calendar for each warehouse. Letting us know beforehand ensures merchants that their bigger shipments (incoming or outgoing) are processed without delays.

Examples:

stock updates over 10 pallets
campaigns that have over double the normal volume
big shipments out (e.g. B2B) over 100 rows
new customers' 1st big stock updates

Depending on the case, we need 1-2 weeks' notice to ensure the schedules. Send an email to customer service at service@ogoship.com

The better the merchant can estimate the campaigns and such, the better we can deliver service in those cases.

Labels on incoming goods:

All items must be labeled with a clear EAN code or SKU code. If for some reason the identification code is not possible add on the product, please note that the items must be packed 1 SKU per 1 box
All incoming shipments must be labeled outside the shipment with OGOship reference, own stock update reference or delivery tracking code. Minimum requirement is to have the online store name
clearly marked on the incoming goods
The codes on the physical products need to match the product info in myOGO

Create one stock update per one incoming shipment:
- Stock update in myOGO should only have information of one incoming shipment from the supplier, and one stock update should not have information of incoming goods from multiple suppliers
- Example of how products should be marked both on the boxes and the product packaging:
- Clearly marked stock update reference on the box / in the paperwork:

Clearly marked and labeled products with the product code / EAN code: