Once your online store is integrated with our myOGO platform, your daily activities are automated. Orders and product information will automatically update between the online store and myOGO.
Features supported by the integration in different online store platforms vary. You can find all the needed details on individual integration pages. Below you can see what features are generally possible.
Data storage in different systems
Between myOGO and the online store, one of the systems is the dominant one. This means that the system which is the dominant one overwrites the information in the other system. Depending on the type of data, some of the information is kept predominantly in myOGO and a part of the data is dominant in the online store.
- Product information: Online store is dominant
- Stock balance: myOGO is dominant
- Orders: Online store is dominant
- Tracking Codes: myOGO is dominant
Product Information
The product information is held in the online store. The product information is first created in the online store from which they are transferred to myOGO. Most integrations support the transfer of product titles and product information. The transfer from the store to myOGO transfers for example:
- Product code
- Product title/name
- EAN/barcode
- Product descriptions
- Product price
Stock Balance
Since the actual physical products are at the OGOship warehouse, the stock balance is held dominant by myOGO. Product balances are updated from myOGO to the online store at regular intervals, multiple times an hour.
Orders
Orders are created primarily in the online store when a customer purchases products. When an order has a "paid" status in the online store, the order will be transferred to myOGO. At myOGO the order is set to the NEW state if all the details are correct. After that, the order is handled at OGOship's warehouse in COLLECTING state, and eventually, the order moves to the SHIPPED state. Once the order is SHIPPED, the information is transferred back to the online store. The online store can forward a possible tracking code to the end customer.
Tracking Codes
If the order is delivered with a tracking code, the tracking code is generated when the order fulfillment is done (status SHIPPED in myOGO). Once the order has been processed, the integration transfers the tracking code to the online store, if the online store integration supports this feature. Afterwards, the online store can be set to send a delivery confirmation with the tracking code to the customer.