Creating a New Merchant
In myOGO a "Merchant" is our name for an online store or other warehousing unit. A user account (login with your email) can "own" many Merchants and the rights to use a Merchant can be given to any OGOship user. You can create multiple Merchants with the same username if you want to maintain multiple online stores or multiple inventory views. A new merchant is created at the Merchant -page with Add new. Read more about merchant settings.
When you create a new Merchant, please fill in all mandatory fields, such as the name of the online store, company ID, company address, contact information etc. At the merchant page you need to fill in the official company information and the sender information/name, which can be different from the actual company. Always remember to save after making changes!
If you are installing an integration to your online store, you might need the API credentials to transfer your orders to myOGO etc. These are found in Edit Merchant → Integrations: Merchant ID and Secret token. MyOGOwill automatically generate a unique ID and secret token in order to open integration between my.OGOship.com and your online store. Again, remember to save after changes!
Activating new shipping methods needs always to be done through OGOship. Enabling the shipping methods will be done for you during the onboarding and later on through the Merchant Care. Shipping methods are enabled in myOGO at the Merchant setting page where you need to link the shipping methods to your online store delivery methods. The activated shipping methods will be available for both the online store integration and when manually editing or adding orders.
Now all the information you need is set! Your Merchant still lacks all product information that can be imported to myOGO either through an online store integration or manually by adding products. Product information can also be imported into the system with the xlsx-import function by using the stock update feature. For more information on these functions, see separate instructions.