If the product has a serial number, and the merchant wants to know which customer the products are shipped to, you can request the serial number feature by contacting email@example.com.
There are two possible options.
Require serial number when shipping - Serial number is read when the order is being packed
Require serial number when receiving - Serial number is read when unpacking the stock update
Once this feature is enabled click to open serial number info. Here you can see the orders and stock updates for the products with serial numbers.
Read next about order processing options.