How to create an order manually to myOGO?

This guide will walk you through how can you add in orders to myOGO without integration with just a few simple steps.

If the orders are not transferred to myOGO by integration, here is a guide to how to create orders manually. Please note that these orders are not transferred to your online store and are only visible in myOGO and the warehouse's WMS. 

1. Start by going to Orders and click on "Add new".
2. If you wish create a reference and an order number.
   • If you will not add one the system will create one once you save the order.
3. Add the customer details. 
   • Customer name or Company (in case of B2B order only fill in the company name, normal SLA will not apply for B2B).
   •  address, delivery type
4. Then add in the products by using the product code or name.
   • If the order goes cross-border, remember to add the total price per order row.
5. Save the order to NEW status.

Disposal Order

1. Start by going to Orders and click on "Add new".
2. You can use disposal of prdoucts as reference to highlight that this is a disposal order.
3. Use warehouse address as receiver address
4. Then add in the products by using the product code or name.
5. Use " special other" as shipping method
6. Save the order to NEW status.
7. Contact Merchant Care and let us know that you wish to dispose some products.

Disposing products might have some additional costs.